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Latest News

AUGUST BANK HOLIDAY PHARMACY OPENING TIMES....................................................

Pharmacy opening for Late August Bank Holiday

Monday 27th August



Tesco Pharmacy,

Callington Rd,


Bristol BS4 5AY

Tel. 0117 9051847

Opening times:- 9am – 6pm


Boots Pharmacy,

Imperial Retail Park,


Bristol. BS13 7TJ

Tel. 0117 9642197

Opening times:- 9am – 6pm


Boots Pharmacy,

Unit 1 Avonmeads Retail Park,

St. Phillips Causeway,

Bristol BS2 0SP

Tel. 0117 9728056

Opening times:- 9am – 6pm




GDPR goes live today 25 May 2018. 

Please access our updated patient notice under GDPR and privacy tab on the right hand side of this page


Macmillan Wellbeing Event Thursday 17th May

The Macmillan Prevention and Re-enablement project is hosting a FREE South Bristol Macmillan Wellbeing Day, on Thursday May 17th 2018 at Hengrove Park Leisure Centre.

This event is relevant to patients (aged 55+) who have/have had a direct diagnosis of cancer; are a carer or close relative of someone with cancer, or are bereaved.

The event provides a great opportunity for participants to:


  • Speak with a marketplace of stallholders showcasing services relevant to South Bristol
  • Try numerous activity taster sessions (physical and creative/social) that are available in South Bristol
  • Listen to speaker(s) from services that focus on living well after cancer/benefits of being active.
  • Enjoy a healthy lunch and refreshments all day
  • Meet new people


The event is free, but booking is essential. Please call the LinkAge Network to book your place on: 0117 353 3042 - please see the flyer below

Macmillan wellbeing event

NHS Breast Screening Programme

We have received correspondence from Public Health England (PHE) about an issue with the NHS Breast Screening Programme, which has led to some women who were due to be invited for mammography between their 68th and 71st birthday, missing their final invitation. PHE has provided detail on the issue, how it is being managed, and the arrangements for PHE’s Patient Notification Exercise (PNE).  


PHE will write to all women that have been affected by this issue to let them know where they can go for advice and support. Letters will begin to go to affected women from 3 May.

The letter will explain what has happened and what they can now expect with clear advice on how they can take up the offer of a screen if they choose and how to get further advice and support.


PHE has put in place a helpline for women who have been advised by letter that they are affected and want further advice. They also have support from Breast Cancer Care and Macmillan helplines to take calls from women who have been affected and have cancer.


NHS Choices has specific information for women affected by this incident and 111 will also hold core information.


We are told that any of our patients who have been affected by this incident will receive a letter by the end of May. Invitations for screening will be sent to women week commencing 14 May and will continue over the following weeks.

  • Those who are aged under 72 will automatically receive an invite for a catch up screen.  
  • Patients aged between 72 and 79 will also be sent information on how they can request a screening appointment through the national helpline.
  • All women affected who wish to have a breast screen will receive an appointment before the end of October 2018.
  • Women who have not received a letter by the end of May can be reassured they have not been affected by the incident.
  • Patients can continue to opt into further screening beyond their 72nd birthday. To do this you should make arrangements to opt into continued screening through the practice using usual processes.

The free helpline number is: 0800 169 2692


There is also information on the NHS Choices website at

Early May 2018 Pharmacy Opening Hours

Please follow the link below for your local pharmacy opening hours over the Easter bank holiday weekend.

Pharmacy opening hours

Diabetes & You

Please see our diabetes page for details about our public event that was held on Monday 26th March, featuring Dr Campbell Murdoch from



What is happening?

The landlord of Brooklea Health Centre, NHS Property Services, has commenced a schedule of capital works to repair the roof of Brooklea and decorate most of the internal spaces. 

Why is this happening?

The leaks in the roof have been substantial and if you have visited us recently you will have seen water collection points in the main reception area. The water damage has been quite extensive so redecoration is required.


During this process we expect the sinks, walls and floors in the clinical rooms to be updated. 

What does this mean for you?

There is no gain without a little pain, unfortunately.

There is no spare space in the building to store furniture that will be removed from rooms whilst they are being updated. Also, the workers will need somewhere to rest. With these issues in mind, space has been allocated from the rear car park for containers to provide this required space.

This means there our car parking capacity will be reduced by between 2 and 4 car parking spaces during the period of refurbishment and repairs.

Also, there will be noise disruption during this period, although the workmen will do their best to minimise the impact.

We expect the period of refurbishment and repair to be completed by the end of May 2018. 

What do we need you to do to help us?

Please do bear with us during this period as at the end of the disruption the space we all share will be so much nicer.

We understand that during the building update it will be a bit noisy, possibly dusty and have less parking but this is such a good thing for Brooklea that we are working with the wonderful team of contractors to try and make it as pleasant as possible.

You may find it beneficial to allow yourself an extra 5 minutes to find a car parking space either in Brooklea car park or on the street as you may need to walk a little further than normal.

We would really appreciate your understanding during this period and we will do our best to make it a good experience despite any disruption!

Bristol Health Week

Nightingale Valley Practice and Birchwood Medical Practice are working together at Brooklea Health Centre to Promote Bristol Health Week week commencing Monday 9th October 2017, led by Dr Wallace from Nightingale Valley Practice.

Our staff will be taking part in various activities throughout the week including a Qhigong class, a skydive for Macmillan, healthy lunches and cycling to work.

We would like to invite patients over the age of 50 to our health fair on Wednesday 11th October 14:00-18:00 at Brooklea Health Centre.

This is our bid to raise awareness of Bristol Health Week and what we as a health service can offer to get as healthy as we can.

 We have invited plenty of local agencies of which some may be of benefit to you;

  • Smoking cessation Services
  • Support for patients and family during and after a cancer diagnosis including Penny Brohn UK
  • Slimming World
  • Greater Brislington 50+ which offers classes from cooking to exercises!
  • Re-enablement support for 50+
  • Biking and Exercise Groups

We will also be offering a walk in clinic for flu vaccinations, appointments for NHS Health Checks and top tips for staying healthy this winter!

Please come along and get involved!

What to expect when your GP refers you to the hospital or specialist

Here's a useful leaflet to know what to expect when your GP refers you to a specialist, particularly around tests and investigations, sick notes, and prescriptions.

Referral to a specialist

Council Tax Reduction (CTR) scheme – Publicity statement

Bristol City Council is currently reviewing its Council Tax Reduction (CTR) scheme for 2018/19. CTR is a discount scheme that supports households who have a low income with the cost of their council tax.  Any changes to the scheme will affect the amount of support working age households can get.  Pensioners are protected from any changes to the scheme under nationally prescribed regulations.

To have your say on the future of CTR, go to the council’s website and complete the online form before 24th September 2017.  If you would like information on the consultation in another format, please call 0117 922 2848 or e-mail

Council Tax Reduction Poster


What is happening?

Patients or their carers will need to make their requests for patient transport directly with the provider and not through the GP Practice

Why is this happening?

A review of journeys booked by GP practices identified that people who were not entitled to hospital transport were receiving it inappropriately which put a huge strain on resources.

Am I eligible for patient transport?

You are eligible for patient transport if:

   • Your medical condition means you cannot use other transport without damaging your health

   • Your mobility means you are unable to access healthcare by any other means

   • You need the skills or support of clinically trained staff and / or medical equipment during your journey

 Transport could also be provided to a patient’s escort or carer where their particular skills and/or support are needed. This may be appropriate in the case of accompanying a person with a physical or mental incapacity, a vulnerable adult, or in the case of patients needing a translator. This would need to be agreed for each individual case at the time of booking the transport.

What does this mean for you?

For all journeys after the 1st April 2017 you or your carer will need to contact the new provider.


Booking Office and enquiries 

T: 0300 777 6688


If you have already made a booking you don’t need to do anything as all the

bookings will be automatically transferred to E-zec.


If you require further information please visit the Bristol CCG Website


Due to an increase in demand, from Monday 4th April 2016 we will be changing the appointment system for urgent same day contact.
All urgent same day appointment requests will be triaged by telephone first. When contacting us, the receptionist will ask you for further details to ensure the appropriate clinician contacts you.
Routine appointments are available to book up to 4 weeks in advance either by contacting the receptionist or by booking an appointment online (ask for details).



The biggest complaint we receive at Nightingale Valley Practice in related to parking at Brooklea Health Centre; particularly cars parked across the entrance obstructing the access and providing poor visibility in and out near the school. Nightingale Valley Practice and Birchwood, with many others, have provided feedback to the Brislington Neighbourhood Partnership due to road safety concerns.

Great news - they are going to do some work to understand what could be done to alleviate this problem and reduce the risk of a major accident in the road. Here is the link -


Speak to your pharmacist about treatment and advice for a variety of common ailments, including:

 -    Pain relief                                         - Hayfever

-    Coughs, colds and sore throats          - Allergies

-    Stomach complaints                           - Acne

-    Conjunctivitis and dry eyes                 - Cold sores

-    Hemorrhoids (piles)                           - Headlice

-    Holiday healthcare                             - Thrush

-    Warts and verrucae                           - Threadworm








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