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Welcome to Nightingale Valley Practice

26th October 2023

Dear Patients

Our econsult system has become completely overloaded, because of huge demand and clinical capacity issues our end. You might find that ability to get through with econsult requests might stop very early each morning in coming days. Please therefore could patients with pressing and urgent same day medical problems who cannot get through on this route phone through to our reception, who will do their best to take your call and process it appropriately. For more routine problems, could I ask you to continue to simply use the econsult route whilst open, or hold off until next week , when hopefully our systems will be a little more robust.

The system remains open for medication and administrative requests.

Thanking you for your patience and our apologies for the frustration all of you must be feeling trying to access their care currently.

Brian Hanratty

GP Partner

 

 

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

We are registering new patients all of the time so please do not hesitate to contact us on 0117 3304300 or visit us at either surgery to discuss our registration procedure.

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